Customers are given a dedicated support number when they go live as a customer. This is shown on the front of the card terminal at all times.
KJM Card Services provides support when doing your PCI Compliance questionnaire. Many customers have been caught out by either failing to complete the questionnaire, or completing it incorrectly which usually leads to a ‘Non-Compliance’ charge. We will do it for you to ensure full compliance.
Should your card terminal become faulty, you have a 24hr replacement service.
We provide full training on how to use the card terminal.
EPosNow provide full training and ongoing support for the Epos systems.